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Frequently Asked Questions

Do you offer payment plans?

We, unfortunately, do not offer payment plans at this time. Payment is due at time of services rendered. We do accept cash, Zelle, Apple Pay and credit or debit card. We cannot take checks or Care Credit (unless backed by Mastercard). 

What animals do you service?

We are happy to work with dogs, cats, birds, rabbits, small goats, hamsters or other pocket pets, and small pigs. We currently do not have the capability to work with larger animals like horses, cows, or pigs and goats over 200 pounds. If you are unsure if we would service your pet, please call and ask!

Where do you service?

We offer help to pets from South Naples to North Venice. We cover a large area to best assist as many pets and pet families as possible.

How do I know when it's time?

Not all pets will easily show their pain and discomfort to let us know when it's their time. We do provide veterinary expertise on various medical conditions and diseases that our pets may be experiencing and can offer our advice on the matter. Check out our resource page for an easy-to-complete Quality of Life worksheet that can help you better understand your pets current quality of life.

What can I do to prepare for the visit?

We encourage pet owners to have a comfortable spot for their pet to lay down or be held and we will come to them. If your pet has a favorite bed, blanket, or place on the couch it's no problem for us. We also love when pets that are still eating get the chance to have some extra special treats for the appointment as well. Things like steak, chicken, chocolate, whipped cream, ice cream, peanut butter, and salmon go over really well even with sick pets and the sky is the limit with treats during the appointment time. 

What should I expect from the visit?

Our in-home euthanasia service includes personalized service with the veterinarian coming to you, reviewing your pet's current condition and having a discussion about your pet's quality and comfort. If needed we can provide a non-invasive examination of your pet. We begin our process with a sedative that allows the pet to be sleepy and peaceful. Once calm and not bothered by our handling, we work on placing an IV catheter into one of the veins to gain access. After the catheter is secured, the doctor administers the final injection which helps the pet pass. After your pet has passed we coordinate aftercare if desired and contact your primary veterinarian to inform them of your pet's passing.​​

Should my other pets be present?

We do encourage other pets that are calm or able to be on leash be a part of the process. Animals can sense and smell changes like a housemate passing and we believe it helps housemates understand what happened to their friend without them disappearing suddenly. Ultimately, you know your pets best and can make the decision if they should be present or not, but we do typically recommend it. 

Should children be present?

Anyone who wants to be a part of the euthanasia process is welcome to be present. We are happy to answer any questions that little ones ask along the way and some seem to understand what is going on better if they can see it for themselves. It is important for children to learn how animals pass and learn to cope with the feelings that arise from a situation like this. We do work with needles and medications so there will be a few times where we have to keep little hands from touching our supplies. Ultimately, you know your children best and if you think they are able to be a part of the process and can handle the situation they are welcome to.

Why in-home euthanasia?

Many pets get very stressed out going in the car or being at the vet hospital. If we have the opportunity for pets to pass peacefully in their own home with their family around them we believe we should give them that chance. Some pets have too much difficultly moving safely and comfortably or are too large and immobile to get to a hospital for help. We have a stretcher available to be able to lift pets and move them easily. This is an emotional time for most people to go through, and being at home does provide some comfort and privacy for owners as well. 

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